The Center for Cultural Competence in Health Care (CCCHC) started as a medical interpretation program in 2007. WCM-Q, in partnership with Hamad Medical Corporation’s (HMC) Medical Education Department, had initially established the medical interpretation program to provide WCM-Q medical students with interpretation services during their clinical training. In April 2009, under the leadership of Dean Sheikh, the medical interpretation team expanded the program’s role to include cultural competence education, since WCM-Q’s mission aims to prepare medical students to provide world-class, culturally appropriate healthcare.
Vision and Mission
The center is committed to inspiring a culturally competent and patient-centered approach in healthcare providers to achieve equity and eliminate healthcare disparities. Its mission is to raise awareness and enhance the skills of healthcare professionals to function effectively in a highly diverse environment.
The CCCHC is part of the Institute for Population Health and guided by WCM-Q’s shared values and triple scope mission.
The CCCHC provides cultural competency training through courses, workshops and symposiums to medical students, residents and other healthcare professionals. The training framework is developed on the basis of the Accreditation Council for Graduate Medical Education’s six competencies and the five TACCT domains, which were developed by and are available from the Association of American Medical Colleges:
- Cultural competence rationale, context, and definition.
- Key aspects of cultural competence.
- Understanding the impact of stereotyping on medical decision-making.
- Health disparities and factors influencing health.
- Cross-cultural clinical skills.
In addition to the above, the training is customized to accommodate not only Qatar’s unique cultural norms and diversity but also to train students to develop global competencies i.e. to be able to work anywhere, to easily adapt and handle different cultural situations.
Bridging the Gap Medical Interpreter Training
The center is licensed by Cross Cultural Health Care Program, Seattle, USA to provide Bridging the Gap training i.e. 40 hours of training to prepare qualified bilingual individuals to work as medical interpreters. CCCHC conducted their first two training sessions for the public in October and December 2012. Two training courses will be conducted as below for 2018:
- Saturdays, March 31, April 7, 14, 21 and 28, 2018
- Saturdays, November 3, 10, 17, 24 and December 1, 2018
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CCCHC maintains collaborative relationships with different social associations, cultural groups and community leaders.
Cultural Competence in Healthcare Workshop
Quality healthcare for culturally and linguistically diversified populations requires specific knowledge, skills and attitude to be exhibited by healthcare professionals. The main goal of the cultural competence in healthcare workshop is to eliminate health disparities, and to increase the access to quality healthcare services to all people from different cultural backgrounds, origins, ethnicities, races, religions, nationalities, genders, or any other differences.
Qatar Institute for Intercultural Communication
The Intercultural Communication Institute (ICI) is a nonprofit charity with the mission of fostering an awareness and appreciation of cultural differences in both the international and domestic arenas. ICI has an academic relationship with Portland State University, which offers Qatar Institute for Intercultural Communication workshops at educational institutions within Qatar Foundation.